Nexus

Home  Download nexus Logo (1.3 MB)
Mobility, space, demography   
Civil society,
globalisation and identity  
    Academy for Participative Methods
Governance, knowledge culture
and organisational culture   

What's new? 
Products and Services 
Directorate
Staff members 
Selected publications

Strategic Partners
Customers and Patrons
Cooperation Partners

nexus Institute
Book release06/11/09
Project BUSREP
Book release on customer interests concerning public transport
Busses and trains are supposed to be attractive and to make a contribution to sustainable development. One option to achieve a high-quality public transport is to actively include passengers while planning the service. Facing monopolies of contractors as well as political regulation and influence, market-based incentives alone can not guarantee that expectations of current and potential customers will be adequately respected.
In the book “Customer interests in public transport – consumer protection and consumer involvement” the authors discuss concepts from Germany, Austria, Switzerland, Italy, France, Great Britain, Czech Republic, Sweden and the Netherlands. They give recommendations on how to frame a customer dialogue on the levels of politics, planning, practice and production successfully. The book especially addresses people in charge of transport planning and transport policy, but also the field of applied research. ... more
The nexus Institute for Cooperation Management and Interdisciplinary Research was founded in 1999 as a spin off from the Center of Technology and Society (CTS) at the Berlin Institute of Technology (Technische Universität Berlin - TUB), Germany.
nexus has a long standing expertise in research on mobility, demographic changes, rural areas, civil society, globalization and identity, governance, knowledge and culture of organizations. nexus is involved in research projects of the EU Seventh Framework Programme (7 FP) and is looking for partners.
Products and services of nexus comprise practical and application-oriented research projects (local to international levels, interdisciplinary and transdisciplinary), activating evaluation, cooperation management, qualitative knowledge management and the development, testing and optimization of services and civil society infrastructures.
The nexus research-team facilitates workshops, manages projects and organizes public relations as required by the client. Participation and involvement of citizens is a core competency of nexus.
nexus has bundled its core competencies in participatory processes and methods in its Academy of Participatory Methods (APM). On the website of the academy you can find more information, advice and services on citizens’ exhibitions, planning cells and the salon method.
ATLAS.ti is a strategic partner of the nexus institute. nexus uses ATLAS.ti for the analysis of qualitative data.